{"id":7854,"date":"2015-03-11T03:08:39","date_gmt":"2015-03-11T03:08:39","guid":{"rendered":"https:\/\/www.resonancehealth.com\/?p=7854"},"modified":"2022-07-06T07:36:17","modified_gmt":"2022-07-06T07:36:17","slug":"service-delivery","status":"publish","type":"post","link":"https:\/\/www.resonancehealth.com\/service-delivery\/","title":{"rendered":"Quality Assured Service Delivery"},"content":{"rendered":"

\n\tResonance Health provides FerriScan®<\/sup>, Cardiac T2* and HepaFat-Scan®<\/sup> via a unique service model. All patient MRI data is securely transferred to Resonance Health’s central Service Centre where it is analysed by our team of experts and a patient report is returned.<\/p>\n

\n\tService Model<\/h3>\n

\n\tA patient requiring a FerriScan, Cardiac T2* or HepaFat Scan is referred to a previously approved Radiology Centre for an MRI scan. The Radiology Centre transmits the data to Resonance Health, via our secure data transfer system; FAST. The raw data undergoes a series of quality control checks and once deemed suitable, is analysed. A series of quality control and quality assurance checks are performed on the results and a report is made available for download by the Radiology Centre within a target turnaround time of two business days.<\/p>\n

\n\t\"Resonance-Service-Model\"<\/p>\n

\n\tOur service model, utilising a central Service Centre with a team of experienced analysts, allows vigilant Quality Control and Quality Assurance measures to be performed for each and every analysis. As such, Resonance Health can assure the reliability and reproducibility of our results in accordance with our certified and regulatory cleared quality management system.<\/p>\n

\n\tQuality Certification and Regulatory Clearance<\/h3>\n

\n\tResonance Health Analysis Services has a company-wide commitment to quality management, and it is the responsibility of every employee, in every activity.<\/p>\n

\n\tOur regulatory clearances, together with our quality commitment and certification, provide our customers with the confidence they demand from a medical service.<\/p>\n

\n\tAll aspects of our service provision are performed in accordance with our certified quality management system. From the recruitment and training of staff, to the receival of data and the quality control checking of results, documented procedures are followed and records retained.<\/p>\n

\n\tA primary focus of the company is the continual improvement of the quality management system and the service we provide, through monitoring and actioning of customer feedback, internal audits, and a corrective and preventative action system.<\/p>\n

\n\tOur quality management system is certified to the following international standard:<\/p>\n